Manager, Travel & Expense Program
On-siteLincolnshire, Illinois, United States
Job Summary
Oversee the regional Travel & Expense program across North and South Americas, ensuring operational excellence, policy governance, and compliance. Serve as subject matter expert for T&E policies, systems, and controls, maintaining documentation to align with guidelines and industry best practices. Partner cross-functionally with procurement and stakeholders to manage performance, support contracts, resolve issues, and maximize rebates. Develop, analyze, and deliver operational, financial, and performance reporting for FP&A and senior leadership, including KPI tracking and spend analysis. Identify process improvements through expense data analysis and implement enhancements to strengthen efficiency. Develop training and communications on T&E policies while supporting internal and external audits. Maintain current knowledge of industry trends and emerging technologies to continuously enhance program effectiveness. Occasional travel required (11–25%).
Required Qualifications
- Bachelor's degree in business administration, hospitality, or related field
- 7+ years of experience in corporate travel management, preferably in a global or enterprise environment
- Percentage of Travel: Occasional (11–25%)
- Proven experience in vendor negotiation, policy development, and program analytics
- Excellent communication, project management, and stakeholder engagement skills
- English (verbal and written)
- Experience with ERP software required (SAP preferred)
Desired Qualifications
- PMP, GBTA Global Travel Professional (GTP), or equivalent certifications a plus
- Strong knowledge of travel industry tools and platforms (e.g., Concur), experience with FinTech is a plus
- Excellent computer skills with Microsoft Office (Word, Excel, PowerPoint)
- Knowledge of Concur or fintech T&E platforms is a plus
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