Manager, Ticket Sales
On-siteKnoxville, Tennessee, United States
Knoxville, Tennessee, United StatesOn-siteFull TimeSenior LevelBachelors Degree
Full TimeSenior LevelBachelors Degree
Job Summary
Manage the sales team on a daily basis while selling Premium and Group Tickets to build authentic relationships with individuals and businesses. Field and resolve client requests using the highest standard of customer service, and maintain detailed CRM records to support sales and service efforts. Assist in developing customized group programs and visit clients at game events to strengthen connections. Meet or exceed annual sales goals and manage the execution of group experiences, ensuring leaders have everything they need. Work flexible schedules including nights, weekends, and on-call rotations as necessary.
Required Qualifications
- Bachelor's degree or the equivalent training and experience
- Minimum of 2+ years career experience in Sports ticket sales
- Shown ability to establish rapport with colleagues and build strong social relationships
- Needs to be a great teammate who is detail oriented, self-motivated, flexible, engaged, energetic, outgoing, and resilient
- Possess extraordinary communication skills and the ability to effectively handle conflict management
- Strong technology skills; proficient in Microsoft applications: Word, Excel, Access, and Outlook
- Able to work flexible schedule when required
- Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary
- This person must be able to communicate and express themselves both written and verbally
- This person must be able to sit, stand, bend, walk, and climb stairs for long periods of time
- This person must be able to lift 20 lbs
Desired Qualifications
- Knowledge of inventory management software and CRM is a plus
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.