Manager, Talent Operations
RemoteTexas, United States or Tennessee, United States
Job Summary
Lead a team of specialists to manage workload, capacity, and sourcing assignments while coaching staff on performance and career development. Own the Talent Acquisition tech stack strategy, overseeing system enhancements, vendor relationships, and contract management for tools like Workday and Phenom People. Drive continuous improvement across talent processes, implementing AI solutions and establishing audit routines for regulatory compliance. Execute Talent Marketing strategy through employer brand campaigns and manage the Early Career Program, including internship pipelines and university partnerships. Analyze data reporting and analytics to communicate KPIs and trends to leadership, optimizing recruiting outcomes and operational efficiency.
Required Qualifications
- Bachelor's Degree or equivalent experience
- 5+ years of experience in Talent Acquisition, Talent Operations, HRIS, and/or recruiting operations
- 2+ years of people leadership experience
- Demonstrated experience with ATS, HCM, and/or CRM systems
- Experience analyzing and reporting data and communicating insights to a wide range of audiences, including senior leaders
- Experience managing vendor relationships, budgets, and contracts
- Experience collaborating with Human Resource functions (Benefits, Employee Relations, Payroll, etc.)
- Experience with project management, implementation workbooks, and training deployment
Desired Qualifications
- Experience managing multi-functional teams (operations, marketing, and/or sourcing)
- Knowledge of process improvement methodologies such as continuous improvement, value stream mapping, lean six sigma, design thinking, and workflow mapping
- Strong communication and stakeholder management skills, with the ability to influence across HR, IT, vendors, and business leaders
- Experience with ATS, HCM, and/or CRM systems (Workday & Phenom preferred)
- Strong data and analytics acumen, with experience building dashboards and executive reporting (Power BI preferred)
- Advanced skills in MS Excel and PowerPoint
- Experience with talent marketing, employer branding, and/or recruitment marketing platforms
- Experience building or managing early career, internship, or campus recruiting programs
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