Manager
$31,200–$31,200 year
On-siteBoston, Massachusetts, United States
Job Summary
Manage daily dining room operations for the restaurant, ensuring proper staffing, cleanliness, safety, and ambiance while delivering exceptional food and beverage experiences. Supervise and schedule servers, bartenders, bussers, runners, hosts, and the valet station, conducting daily pre-shift meetings and line checks to uphold company standards. Coach team members on job expectations, sales goals, and professional conduct, fostering a high-morale environment through open communication and employee recognition. Monitor labor costs, enter POS data, create reports, and assist with financial administration, inventory, and purchasing. Partner with leadership to ensure regulatory compliance, support promotional programs, and implement cost-saving measures to maximize profitability.
Required Qualifications
- Two or more years of restaurant management experience
- Proven leadership and management skills and accomplishments
- Extensive knowledge of menus, food preparation, and presentation techniques typically found in a fine-dining establishment
- Knowledge of wine, alcoholic beverages sales and service
- Strong interpersonal, written and verbal communication skills
- High degree of integrity, professionalism, work ethic, and respect for others
- Proven ability to anticipate and avoid problems, make effective decisions under pressure, and effectively solve problems
- Experience hiring, training, and developing, evaluating and motivating staff
- ServSafe Certification or equivalent
- Full understanding of federal, state, and local regulations related to food safety, sanitation, OSHA, and employee safety
- Basic math and business reporting skills
- Fluent English
- Able to stand for 6 or more hours at a time
- Able to lift and carry up to 50 pounds
- Able to work an average of 55 to 60 hours per week (according to business demand)
- Typically works five days per week, but occasionally works six days per week
- Must be available to work days, evenings, weekends, and holidays as needed and required
- Available to travel for meetings and related business activities as needed
Desired Qualifications
- College degree in hospitality, business, or related field preferred
- preferably in fine dining
- Working knowledge of Spanish
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