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SynchronyPosted 3 weeks ago

Manager - Strategic Buyer

HybridCebu, Cagayan Valley, Republic of the Philippines

Full TimeBachelors DegreeSmall

Job Summary

Own end-to-end buying for assigned categories by routing demand through catalogue, contract, spot buy, and Coupa Smart Intake guided buying channels. Execute purchase transactions within defined SLAs while ensuring policy compliance, PO accuracy, and Contract-to-PO alignment. Partner with Source-to-Pay, category managers, Bid Desk, Finance, requesters, and suppliers to support buying strategy execution and resolve L1/L2 procurement queries. Manage PO lifecycle activities, including requisition workflow tracking, PO modifications, issue triage, and PO hygiene to support audit readiness and reliable reporting. Drive spend analytics, including tail spend, buying channel, supplier, category, PO, receipt, and spend cube analysis to identify consolidation, compliance, and optimization opportunities. Monitor Coupa–Oracle integration issues and coordinate resolution with relevant teams. Enable AI-led procurement transformation by leveraging Coupa AI Agents and Coupa Agentic Studio for intake classification, requisition routing, workflow automation, and use-case development.

Required Qualifications

  • Bachelor's degree in Business, Supply Chain, Finance, or related discipline
  • Minimum 4-5 years of procurement or supply chain operations experience
  • Hands-on experience with Coupa or similar P2P/ERP platform
  • Demonstrated track record of accuracy, follow-through, and customer support in a high-volume operational setting
  • Ability to work effectively in a matrixed, global environment with strong communication and organization skills
  • Ability to independently manage end-to-end buying activities across assigned categories and route purchases through appropriate buying channels
  • Strong understanding of Source-to-Pay, Procure-to-Pay, Coupa Smart Intake, catalogue buying, contract buying, spot buying, and guided buying processes
  • Proven capability in PO lifecycle management, requisition workflow tracking, PO modifications, Contract-to-PO alignment, catalogue enablement, and PO hygiene
  • Strong analytical skills to conduct tail spend, buying channel, spend cube, PO, and receipt data analysis using Coupa, Oracle, Power BI, Excel, or similar tools
  • Ability to manage L1 and L2 procurement helpdesk queries, coordinate with Bid Desk, Finance, Source-to-Pay, and category teams, and escalate critical issues appropriately
  • Awareness of AI-enabled procurement capabilities, including Coupa AI Agents and Coupa Agentic Studio
  • Process Transformation with willingness to develop practical use cases and assist in Process Intelligence initiatives
  • Availability between 06:00 AM Eastern Time – 11:30 AM Eastern Time
  • Option to work from home
  • Participation in one (1) in-person Connection Day at the Hub
  • Attendance at Town Hall, Functional/Platform Meetings, Training, Team Building and Engagement activities
  • Attendance at additional in person events when necessary
  • Not on any corrective action plan (First Formal/Final Formal, LPP)
  • Completion of 12 months in the organization and 6 months in current role and level

Desired Qualifications

  • Source-to-Pay / Procure-to-Pay environment
  • Exposure to Oracle
  • Experience supporting procurement transformation, channel management, tail spend reduction, and unmanaged spend compliance initiatives
  • Working knowledge of Coupa–Oracle integration touchpoints, including supplier site, GL, PAR number, PO, and receipt-related issue resolution
  • Comfort using Coupa Analytics, Power BI, dashboards, and reporting tools to monitor operational KPIs and support decision-making
  • Experience participating in UAT, SIT, pressure testing, process improvement, automation, and workflow optimization initiatives

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