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FigmaPosted 2 weeks ago

Manager, Solutions Consulting (Tokyo, Japan)

On-siteTokyo, Tokyo, Japan

Full TimeLargeDesign Software

Job Summary

Lead and motivate a diverse team of Solutions Consultants while participating in customer and prospect meetings to demonstrate platform value. Collaborate cross-functionally with Sales, Product, Customer Experience, Partners, and Support to define technical pre- and post-sales strategies. Build and implement programs that scale the team, drive impact for customers, and accelerate the enterprise go-to-market motion. Manage hiring, mentorship, and career growth initiatives to support continual training and development.

Required Qualifications

  • 3+ years as a frontline manager leading Solutions Consultants or Sales Engineers, with direct accountability for team performance, coaching, and feedback
  • 8+ years of relevant customer-facing or practitioner technical experience in similar roles
  • Proven ability to design and implement strategic programs that drive impact across teams
  • Hands-on problem solver who coaches effectively
  • Ability to jump in as a player when needed
  • Excellent verbal and written communication skills with practitioner and executive audiences
  • Ability to present complex technical concepts clearly and concisely to both technical and non-technical audiences
  • Demonstrated success collaborating with cross-functional partners, including Sales, Product, Customer Success, Partners, and Support
  • Experience leading teams across multiple time zones

Desired Qualifications

  • Experience with developer personas and dev tools, with knowledge of light scripting, querying, or prototyping
  • Practical experience using or working with Figma

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