Freshworks logo
FreshworksPosted 1 month ago

Manager - Solution Engineering

RemoteUnited States or Germany

Full TimeLarge

Job Summary

Lead and develop a high-performing Solution Engineering team in Germany, recruiting, onboarding, and retaining top talent while executing a scalable strategy across Continental Europe. Partner with Sales Leadership to improve pipeline quality, forecast accuracy, and win rates, and collaborate with Product Management to shape the roadmap based on customer feedback. Act as an active leader on strategic opportunities and customer engagements, providing business and technical insights to C-level executives. Build repeatable frameworks and enablement programs to strengthen market positioning, ensuring resources are effectively aligned to support revenue growth and business objectives.

Required Qualifications

  • Proven experience managing and developing high-performing pre-sales teams
  • Strong Solution Engineering, Sales Engineering, or Pre-Sales experience, ideally within the European market
  • Business-level fluency in German and English
  • Demonstrated ability to lead by example through hands-on engagement, coaching, and mentorship
  • Excellent communication, presentation, and stakeholder management skills
  • Strong ability to influence and collaborate within a matrixed organisation
  • Experience working cross-functionally to drive measurable business outcomes

Desired Qualifications

  • Experience within the IT Service Management (ITSM) space
  • Strong understanding of enterprise software sales cycles and customer engagement strategies
  • Experience building competitive playbooks and partnering with Product Marketing on enablement initiatives
  • Bachelor's degree preferred
  • Master's degree is advantageous but not required

Hiring someone like this?

Get your role in front of qualified candidates on Sorce.

Get started

Apply to this job in one click with Sorce

Apply on Sorce