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New RelicPosted 1 week ago

Manager, Software Engineering

$186,000–$233,000 year

On-siteAtlanta, Georgia, United States

Part TimeBachelors DegreeLarge

Job Summary

Lead a distributed engineering team across US and EU time zones, facilitating career development and performance growth while championing a shift from reactive delivery to proactive technical ownership. Architect and execute key global infrastructure expansions into FedRAMP High, India, and Australia, guiding decisions on microservices and extreme-scale cellular architectures for sub-second latency data ingestion. Oversee production environments and high-severity incident responses, establishing best practices for platform reliability and cross-regional alignment. Partner with Engineering, Security, and Product teams to remove delivery blockers and safeguard production reliability.

Required Qualifications

  • 8+ years of total software engineering experience
  • 2–4+ years of direct people management experience
  • A BS/BA degree or equivalent practical experience
  • Hands-on proficiency in Golang (including performance tuning and concurrency)
  • Proven expertise in Kubernetes and Docker
  • Demonstrated experience managing production environments, coordinating on-call rotations, and leading high-severity incident responses in 24/7 SaaS or distributed environments
  • Proven success managing or collaborating with distributed teams across time zones
  • US Central/Eastern time zones required to align with EU/US schedules
  • Verification of identity and eligibility to work
  • Completion of employment eligibility verification
  • Pass an export compliance assessment

Desired Qualifications

  • Depth across AWS, Azure, or GCP, with experience navigating strict security frameworks like FedRAMP High / IL4
  • Operational experience with Kafka, Helm, GitOps workflows (ArgoCD/Flux), and Terraform (or Atlantis)
  • Familiarity with AI tools/LLMs (Claude, GitHub Copilot, ChatGPT) for automated operational analysis and remediation, or exposure to open standards like Model Context Protocol (MCP)
  • Prior background in B2B SaaS or the Observability domain

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