Manager, Site Operations
$101,600–$152,400 year
On-siteSeattle, Washington, United States
Job Summary
Manage daily site operations activities and teams to ensure facilities, services, and employee experience needs are met across offices, laboratories, and shared spaces. Lead staff by providing direction, coaching, and performance feedback while tracking KPIs and maintaining operational dashboards. Oversee vendor and landlord relationships, manage assigned budgets, and enforce compliance with regulatory requirements including CAP/CLIA and GMP standards. Ensure facility maintenance, inspections, and QMS documentation are properly maintained while supporting safety, business continuity, and continuous improvement initiatives. Work directly with departments to improve workflows and translate functional strategy into operational execution within regulated environments.
Required Qualifications
- Bachelor's degree + 8 years of related experience, or Master's degree + 6 years of experience
- Demonstrated willingness to be hands‐on when needed to ensure success
- Demonstrated experience leading a team, including performance management and development
- Proficiency in Microsoft Office, SharePoint, and Visio or equivalent software
- Excellent organizational skills and the ability to balance competing priorities
- Excellent communication skills with the ability to collaborate cross-functionally
- Demonstrated willingness to be hands‐on when needed to ensure success
- Ability to work in multiple office locations in the same metro area
- Ability to lift up to 45 pounds
- Ability to walk frequently and stand for extended durations
- Ability to support Seattle offices and Bothell office
Desired Qualifications
- Experience supporting CAP/CLIA-accredited clinical laboratory operations
- Experience working in GMP-regulated manufacturing or biotechnology environments
- Experience administering facility maintenance programs, CMMS systems, and Quality Management Systems
- Experience managing physical security programs, badge access systems, and site security compliance requirements
- Experience supporting landlord/tenant and subtenant relationships within a multi-site real estate portfolio
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