Manager Service Lead
On-siteFarnborough, England, United Kingdom
Job Summary
Manage functional areas and department account leads on small to medium-sized accounts to ensure business solution objectives are met. Develop demand forecasts with account teams to assist in planning and delivering end-to-end services, while interpreting and planning project workloads. Manage complex relationships between delivery and consumer groups, identify service improvements, and ensure project delivery meets client and company expectations. Select, train, and evaluate employees, address performance issues, and motivate staff within allocated budgets. Prepare and recommend operating and personnel budgets, monitor spending for adherence, and approve expenditures per established policies. Hold DV clearance required for this onsite role in Farnborough.
Required Qualifications
- Bachelor's degree or equivalent combination of education and experience
- Strong experience in support services, project, or program
- Previous leadership or supervisory experience
- Experience working within the technology industry
- Experience working with company products and operating systems
- DV clearance
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