Manager, Service – Global Financial Services (Healthcare)
$90,000–$115,000 year
On-siteNew York, United States
Job Summary
Own and manage a book of large healthcare-specialized client accounts, serving as a strategic partner across investment teams. Build deep relationships with healthcare investors by understanding therapeutic focus areas, portfolio companies, and key upcoming catalysts. Drive best-in-class client engagement through a mix of in-person meetings, calls, and day-to-day execution while delivering tailored insight solutions. Coach, mentor, and develop junior team members through active performance management and day-to-day guidance. Exercise strong judgment in adhering to GLG's policies regarding material non-public information and clinical sensitivities. Lead account growth strategies and drive revenue expansion and client retention.
Required Qualifications
- Bachelor's degree or higher in a healthcare subject
- 2–4+ years of experience in a client-facing role
- Demonstrated ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment
- Proven track record of relationship ownership and client service excellence
- Exceptional communication skills, including comfort engaging senior healthcare professionals and investors
- Strong analytical mindset and demonstrated ability to solve complex, ambiguous problems
- Experience mentoring or supporting junior team members
Desired Qualifications
- Ideally with exposure to healthcare or financial services clients
- Strong interest in or familiarity with the healthcare sector (biopharma, clinical development, or healthcare services preferred)
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