Manager, SAP SuccessFactors Platform
On-siteOxford, England, United Kingdom
Job Summary
Mature the HR technology operating model, including governance, release management, support processes, data quality, and continuous improvement. Manage a SuccessFactors development team of 4-6 individual contributors across Manila and the UK, covering new module delivery, enhancements, integrations, releases, and business-as-usual support. Drive end-to-end project delivery, including scope, planning, execution, reporting, risks, issues, timelines, and budgets. Oversee SuccessFactors configuration, testing, deployment, role-based permissions, integrations, data quality, and compliance controls. Partner with HR and business stakeholders to capture requirements, challenge existing approaches, and translate needs into simple, scalable technology solutions. Translate HR strategy into a practical technology roadmap that improves employee experience, manager self-service, process efficiency, automation, compliance, and reporting quality. Facilitate Agile delivery, including backlog prioritisation, sprint planning, stand-ups, reviews, retrospectives, and clear reporting on progress and blockers. Use AI as a core delivery capability across analysis, planning, documentation, testing, stakeholder communication, automation opportunities, and continuous improvement. Support HR with the delivery and improvement of other HR technology platforms where required, ensuring joined-up planning, governance, and stakeholder alignment.
Required Qualifications
- significant hands-on SAP SuccessFactors experience
- platform administration
- configuration
- support
- governance
- release management
- integrations
- role-based permissions
- continuous improvement
- proven experience delivering HR technology projects end to end
- planning
- stakeholder management
- risk management
- reporting
- budget control
- experience working in Agile delivery environments
- ability to manage backlogs
- prioritize work
- run effective ceremonies
- keep delivery focused on business value
- Confident working with senior HR stakeholders
- judgement to challenge assumptions
- influence decisions
- recommend better approaches when needed
- Good understanding of HR processes
- data privacy
- security
- audit controls
- compliance
- service management principles
- A degree in Information Technology, Business, Human Resources, or a related discipline, or equivalent experience
Desired Qualifications
- Relevant SAP SuccessFactors, ITIL, Agile, or project management certifications
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