Manager, Sales Operations
$110,000–$140,000 year
RemoteCalifornia, United States
California, United StatesRemoteFull Time$110,000–$140,000 yearMedium
Full TimeMedium
Job Summary
Manage new initiatives for business expansion by gathering requirements, creating business cases, and leading project approval committees. Optimize sales, marketing, and technical support processes through analytics, Power BI dashboards, and resource efficiency improvements. Partner with IT, sales, and customer success teams to implement AI-driven automation, secure service level agreements, and drive forecast accuracy. Lead cross-functional efforts to refine playbooks, manage budgets, and develop compensation programs while ensuring 100% compliance with operational standards.
Required Qualifications
- Bachelor's degree in business administration, Management, or a related field
- MBA or other advanced degree preferred
- BS and experience in food industry and/or life science/Biotechnology
- Certifications in Lean/Six Sigma
- Experience (minimum 10years) developing sales processes, commercial excellence, sales operations and/or sales enablement
- Experience inefficiencies improvement, excellence in execution, productivity of resources, incentive compensations plans
- Understand Profit & Losses impact of decisions
- Planning, Gantt, project plans
- Strong experience using Microsoft Office (Outlook, Word, Excel, Visio, PowerPoint) and Adobe Acrobat
- Very solid usages and configuration of analytics tools, mainly power bi and CRM Dynamics
- Must be able to lift/carry 20 pounds
- Travel up to30% of the time
- Will occasionally work evenings and/or weekends
Desired Qualifications
- MBA or other advanced degree preferred
- Preferred: BS and experience in food industry and/or life science/Biotechnology
- Certifications in Lean/Six Sigma IS strongly preferred
- Strong committed to excellence in execution
- Capabilities to delivery 100 % of the agreed actions
- Have the skills to connect with peers and managers to drive the change we expect
- Persuasion is a key skill for the role
- Strong communications kills
- Clear, precise and have skills in annunciation
- Be an "educator/coach" to others
- Be the reference across the business looking for efficiencies
- Strong leadership and managerial skills
- Strategic planning, cross-functional collaboration, problem-solving, regulatory knowledge, financial acumen, and agile project management
- Excellent strategic thinking and problem-solving abilities
- Proficient in financial management and budgetary planning
- Exceptional communication and interpersonal skills
- Ability to navigate complex regulatory environments
- Strong business acumen and market knowledge
- Must be able to use discretion and independent judgement
- Must be able to work in a team environment
- You must be able to pay close attention to the details
- Must be able to adapt and flex to a changing environment
- Strategic Vision: Ability to develop and implement long-term strategic plans
- Results-Driven: Strong focus on achieving business goals and driving performance
- Leadership: Capable of inspiring and leading a diverse team
- Adaptability: Flexibility to adapt to changing market conditions and company needs
- Integrity: High ethical standards and commitment to compliance
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