Manager Sales Operations
On-siteThiendorf, Saxony, Germany
Job Summary
Lead a small team of Sales Operations Analysts by coaching members, guiding daily prioritization, and serving as the first point of escalation for operational customer issues. Support key accounts by partnering with Sales Account Managers to manage activity, resolve concerns, and coordinate issue resolution across functional teams. Drive forecast accuracy by reviewing demand trends, aligning forecasts with capacity plans, and maintaining CRM systems. Oversee daily order management by monitoring backlogs, delivery schedules, and order changes while ensuring requirements are accurately reflected in internal systems. Coordinate with Planning, Supply Chain, Engineering, and Manufacturing to support timely execution and track new product introduction milestones.
Required Qualifications
- Bachelor's degree in Business, Supply Chain, Engineering, or related field
- Bachelor's degree
- Minimum of 3 years of related experience
- Multiple years of experience in Sales Operations, Customer Operations, Supply Chain, or related business functions
- Experience working directly with customers and cross-functional teams
- Familiarity with Salesforce, Oracle, ERP systems, and forecasting processes
- Proficiency in Excel and business reporting tools
Desired Qualifications
- Prior leadership experience, project leadership, or mentoring experience
- Semiconductor, manufacturing, or high-tech industry experience
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