Manager, Sales Investigations

Leads day-to-day operations for the Compliance Investigations Unit (CIU), supervising a team of Sales Investigators and Senior Sales Investigators. Responsible for risk-based case assignment, investigative quality, timeliness, and standard adherence; ensures clear, complete, defensible investigative reports aligned with internal policies, CMS requirements, and audit/regulatory expectations. Partners with Compliance leadership, Legal, Sales, HR, and other stakeholders to address issues, implement corrective actions, and escalate systemic or high-risk concerns. Manages CIU staff, oversees investigations into misconduct related to sales agents/agencies/brokers, prepares summary reports, analyzes trends, collaborates with cross-functional teams, develops training materials, and maintains policies/procedures. Ensures timely response to federal/state requirements and supports remediation activities. Remote-friendly with paid attention to flexible work arrangements including remote, hybrid, field or office schedules.