Manager, Sales Enablement
$122,400–$180,000 year
On-siteSan Francisco, California, United States
Job Summary
Design and deliver enablement programs for Sales, Customer Success, and Support to improve ramp speed, win rates, and retention. Lead a team of specialists while surfacing frontline insights to build scalable playbooks, onboarding curricula, and certification programs. Partner with GTM leaders and Product Marketing to align the enablement roadmap with revenue priorities and drive adoption of new tools and processes. Own the full strategy for a fast-growing hospitality tech business unit, translating complex requirements into actionable training and feedback loops that support consistent execution across the organization.
Required Qualifications
- 5–8+ years of experience in sales enablement, revenue enablement, or a closely related GTM function
- at least 2 years in a people management or team lead capacity
- Demonstrated experience building and delivering enablement programs that improved measurable GTM outcomes (ramp speed, win rates, retention, expansion, NPS, or similar)
- Strong understanding of full-cycle SaaS sales and customer success motions, including onboarding, adoption, renewal, and expansion
- Experience partnering with Sales, Customer Success, and Marketing leadership to build aligned enablement strategies
- Excellent program design and project management skills; able to manage multiple workstreams with competing timelines
- Strong written and verbal communication skills — comfortable presenting to senior leaders and facilitating live training sessions
- Experience with enablement and GTM tooling: CRM (Salesforce), conversation intelligence (Gong), LMS or enablement platforms (Highspot, Seismic, Mindtickle, or similar)
- Ability to analyze data and build business cases for enablement investments
- A builder's mindset — comfortable in ambiguity, energized by creating structure where little exists
Desired Qualifications
- Experience in vertical SaaS, hospitality, or SMB/mid-market GTM environments is a plus
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