Manager, Sales Development
RemoteUnited States or Boca Raton, Florida, United States
Job Summary
Lead, coach, and develop a team of Sales Development Representatives through regular feedback, performance reviews, and career development planning. Set clear performance expectations, hold members accountable to defined goals and KPIs, and monitor individual and team performance to address gaps via coaching plans. Ensure consistent execution of sales development processes, including lead qualification, early engagement, and event-generated leads, while driving high-quality pipeline generation by sourcing and scheduling qualified meetings. Conduct regular one-on-one meetings to review call activity, written communications, and performance data. Analyze activity, conversion, and pipeline data to identify trends, coaching opportunities, and process improvements. Partner with Sales leadership to design and execute effective sales development strategies aligned to revenue goals. Collaborate cross-functionally with Sales, Marketing, Enablement, and Specialty General Managers to ensure alignment, messaging consistency, and smooth lead handoff. Recruit, interview, hire, and onboard new SDRs, reinforcing sales enablement training and fostering a motivating team culture. Forecast SDR pipeline contribution and adjust strategies to address gaps.
Required Qualifications
- Bachelor's degree in Business, Marketing, Communications, Healthcare Administration, or a related field
- Equivalent professional experience in lieu of a degree
- Ongoing professional development in sales leadership, management, or revenue operations
- Experience in healthcare, healthcare IT, SaaS, or B2B technology
- Excellent verbal and written communication skills
- Proven experience leading, coaching, and developing sales or sales development teams
- Results-oriented with a track record of meeting or exceeding goals
- Strong organizational and time-management skills
Desired Qualifications
- Bachelor's degree in Business, Marketing, Communications, Healthcare Administration, or a related field (preferred)
- Ongoing professional development in sales leadership, management, or revenue operations (a plus)
- Experience in healthcare, healthcare IT, SaaS, or B2B technology (strongly preferred)
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