Manager, Revenue & Receivables

Lead the end-to-end accounts receivable process, including billing, cash application, collections, credits, write-offs, and customer account management. Oversee revenue cycle activities, including revenue recognition, deferred revenue, and high-volume transaction processing in accordance with GAAP. Develop and optimize collections strategies, including automated dunning communications and customer segmentation to improve cash flow and reduce Days Sales Outstanding (DSO). Monitor aging reports, collection performance, and key receivable metrics while driving continuous process improvements. Manage month-end, quarter-end, and year-end close activities related to cash, accounts receivable, revenue, and deferred revenue. Review and approve journal entries, account reconciliations, and financial reporting schedules. Serve as the subject matter expert for NetSuite accounts receivable and revenue processes, partnering with Finance Systems and IT to improve automation, controls, and reporting. Lead, mentor, and develop the Accounts Receivable team while fostering a culture of accountability, collaboration, and continuous improvement. Partner cross-functionally with Accounting, Treasury, Customer Support, Sales Operations, and Finance leadership to strengthen revenue cycle performance and customer experience.