Manager Retail & On-Site Experience
$70,000–$79,000 year
On-site · Etobicoke, Ontario, Canada
Etobicoke, Ontario, CanadaOn-siteFull Time$70,000–$79,000 yearSenior LevelBachelors DegreeHOSPITALITYUnknown
Type
Full Time
Level
Senior Level
Education
Bachelors Degree
Company size
Unknown
Industry
HOSPITALITY
Job Summary
Lead onsite guest experience operations at Woodbine Racetrack and Woodbine Mohawk Park, directing guest relations and hospitality services through Supervisors and frontline staff; drive a high-quality customer experience during live racing and events, coordinate weekly operations meetings, schedule staff, manage guest interactions and incidents, and align with broader corporate initiatives in wagering, loyalty, and guest engagement.
Required Qualifications
- 5 years experience in a similar environment
- 2 years leadership experience in Hospitality or Guest services
- Post secondary education in Business Management
- Excellent written and verbal communication skills
- Knowledge of POS terminals and financial reporting
- Strong ability to work under pressure and multitask
- Advanced decision and problem solving skills
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.