Manager - Quote Desk & Exceptions
On-siteNew Delhi, Delhi, India
Job Summary
Manage assigned customer accounts by building relationships with key decision-makers, developing growth strategies, and ensuring high satisfaction levels. Drive revenue by achieving sales targets, identifying cross-selling opportunities, and acquiring new customers through the complete sales cycle. Collaborate with channel partners, vendors, and internal teams to position IT solutions, deliver presentations, and coordinate order processing. Maintain a healthy pipeline via CRM tracking, accurate forecasting, and periodic business reporting while monitoring account performance. Stay updated on market trends and competitor activities to identify emerging opportunities within the territory.
Required Qualifications
- Strong Account Management and B2B Sales skills
- Excellent relationship-building and stakeholder management abilities
- Strong communication, negotiation, and presentation skills
- Consultative and solution-selling approach
- Customer-focused mindset with strong commercial acumen
- Ability to manage multiple accounts and priorities effectively
- Strong analytical and problem-solving skills
- Good understanding of the IT Distribution and Channel Sales ecosystem
- Proficiency in Microsoft Excel, PowerPoint, CRM, and sales reporting tools
- Bachelor's Degree in Business, Commerce, Engineering, Information Technology, or related field
Desired Qualifications
- MBA preferred
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