Manager, Project Coordination
$95,000–$115,000 year
On-site · Minneapolis, Minnesota, United States
Job Summary
The Manager, Project Coordination will manage the Project Coordination team operations and ensure compliance with departmental guidelines to drive business goals. Responsibilities include optimizing workload distribution, collaborating on process improvements, managing team dynamics, and fostering high-quality customer relationships. Required qualifications include five years of customer service leadership experience, a high school diploma, and proficiency in Microsoft Office365. The role encourages professional development and aims to enhance team engagement and outcomes.
Required Qualifications
- Five plus years’ experience in customer service leadership role
- Direct experience working in an office furnishings dealership or related service environment
- Experience and oversight of quoting, ordering, gross profit and pricing reconciliation
- Possess excellent customer service and interpersonal skills orientation
- Strong learning and coaching capabilities to foster continuous learning and professional development
- Work independently and collaboratively in a fast-paced, deadline-driven, and team environment
- Proven track record of effective communication (written and verbal) and collaboration across various audiences, situations, and medium
- Proficient in Microsoft Office365 applications (including MS Word, Excel, and PowerPoint)
Desired Qualifications
- Higher education, certificate, or credentials in related field
- Knowledge of 20/20 (CAP) Quoting and AS400 software programs
- Experience in supporting high volume sales executives
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