Manager, Production Operations
$139,900–$171,850 year
On-site · New York City, New York, United States
Job Summary
Manage daily live and recorded production operations across all shifts, leading Supervisors and frontline teams to ensure productions run to schedule with scalable workflows and standardized operating procedures. Own scheduling strategy with the Global Production Scheduling Team, drive performance standards, hire and develop Supervisors and Assistant Production Directors, coordinate cross-functionally to remove blockers, ensure studio readiness, and provide steady control room leadership during active productions. Build and improve SOPs, escalation protocols, and operational processes to enhance consistency, quality, and efficiency across multi-camera productions.
Required Qualifications
- 7+ years of experience in operations management, ideally within a live broadcast, studio, or technical production environment
- Hands-on experience with multi-camera directing and technical directing in live or recorded production environments
- Demonstrated control room leadership, with sound judgment under live show conditions and the ability to make clear, timely decisions during active productions
- Strong technical production background and understanding of live production workflows
- Technical fluency sufficient to participate meaningfully in production discussions, troubleshoot operational issues, and partner effectively with technical teams
- Experience managing teams in a fast-paced, high-volume, deadline-driven environment
- Proven ability to build structure, improve workflows, and lead operational change
- Strong communication and stakeholder management skills, with the ability to work effectively across multiple functions
- Experience developing teams through coaching, training, performance management, and clear accountability
- Strong organizational skills, sound judgment, and excellent attention to detail
- Proficiency with Google Workspace, Slack, Jira, and media production tools and systems
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