Manager, Product Management – API , Operational reports
On-siteLisbon, Lisbon, Portugal
Job Summary
Own and drive the multi-year API product roadmap for operational reporting capabilities, defining strategies for surfacing interchange, settlement, and compliance data through programmatic interfaces. Define API specifications including endpoint design, data schemas, and versioning policies while authoring BRDs and PRDs for engineering teams. Translate requirements into user stories and lead backlog management to ensure delivery within budget, scope, and timeline. Monitor adoption rates, SLAs, and error metrics to track product KPIs, managing risks and dependencies across engineering, data, and commercial stakeholders. Serve as the primary product interface for API-related decisions, supporting go-to-market activities and client-facing documentation within Mastercard's global payments ecosystem.
Required Qualifications
- Minimum 6 years of experience in Product Management within a technology-driven environment
- demonstrated ownership of API products, data products, or platform integrations
- Hands-on experience defining API specifications, data contracts, versioning strategies, and developer-facing documentation
- Strong understanding of financial reporting, interchange, settlement, or payments operations
- Proven ability to manage complex client migration programs including stakeholder communication, timeline management, and impact analysis
- Experience authoring BRDs, PRDs, and functional specifications for engineering teams in an agile delivery environment
- Strong analytical mindset; comfortable using API telemetry, usage data, and client feedback to drive prioritization and product decisions
- Demonstrated ability to manage competing priorities across multiple stakeholder groups and drive alignment through clear communication and structured trade-off framing
- Excellent written and verbal communication skills
- able to present product decisions confidently to senior leadership and directly to clients
- Bachelor's degree in computer science, Finance, Engineering, or a related field required
Desired Qualifications
- Background in fintech, payments, banking, or regulated financial environments strongly preferred
- MBA or advanced degree is a plus
- Experience with enterprise-grade, compliance-sensitive, or audit-driven systems is strongly preferred
- Proficiency with API design and documentation tools such as OpenAPI/Swagger, Postman, or API gateway platforms
- Familiarity with data interchange formats, financial message standards, and reporting schemas used in payments (ISO 8583, ISO 20022, or similar)
- Working knowledge of event-driven architectures, batch-to-online delivery patterns, and financial data pipelines
- Exposure to AI/ML or agentic capabilities as a complement to API-delivered reporting intelligence is a plus
- Familiarity with cloud-native platforms (AWS, Azure), developer portals, and API lifecycle management tooling
- Basic SQL or data querying ability for product analytics and requirement validation
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