Manager, Product Delivery
$106,000–$175,000 year
On-siteO'Fallon, Missouri, United States or Purchase, New York, United States
Job Summary
Lead strategic delivery initiatives and customer relationships across U.S. Markets, managing end-to-end program delivery from pre-sales and solution design through launch and post-implementation support. Partner with customers and internal stakeholders to drive market readiness, go-to-market activities, project kickoffs, and status governance while serving as a trusted advisor on payment flows and implementation best practices. Coordinate customer and Mastercard project teams to ensure alignment, proactively manage risks and escalations, and identify opportunities to improve delivery processes and operational efficiency. Contribute to the development of Delivery tools, frameworks, and infrastructure to support scale.
Required Qualifications
- Experience in payments, financial services, or a related industry
- Strong understanding of payment processing, transaction flows, and ecosystem participants
- Proven track record managing multiple client-facing projects or programs simultaneously
- Ability to translate business needs into technical solutions and drive execution
- Strong stakeholder management and project/program management skills, with the ability to influence across all levels
- Excellent communication and presentation skills, including experience engaging with senior leaders and clients
- Bachelor's degree
- Self-starter with a focus on accountability, problem-solving, and delivering results
- Continuous improvement mindset with a focus on efficiency and quality
- Passion for reimagining how work gets done through AI and automation, and understanding of AI, automation, and agentic technologies
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