Manager, Pricing and SMF
On-site · Putrajaya, Putrajaya, Malaysia
Job Summary
Manager, Pricing and SMF leads global price delivery, security setup and static data management for North America, Continental Europe and Asia clients; develops the center of excellence (EDM) in Malaysia; supports America’s offshore model through EDM; accountable for the quality of services delivered and for managing a team or activity, including first-level escalation, procedures validation and implementation, and setting clear business objectives for all reports/appraisals. Drives quality client service by coaching and developing team members, identifying development and training needs, and designing the training plan for the year.
Required Qualifications
- Customer Service
- Customer Service Management
- Decision Making
- Interpersonal Relationship Management
- Investment Performance Measurement
- Operational Delivery
- Process Improvements
- Risk Management
- Time Management
- Treasury Management
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