Manager – Price & Value Strategy & Business Operations
$66,330–$145,860 year
On-siteWoonsocket, Rhode Island, United States
Job Summary
Develop robust Price & Value strategies by designing short- and long-term transformation roadmaps and adapting plans to meet dynamically changing consumer environments. Monitor macro and micro retail trends to evaluate competitive landscapes, making adjustment recommendations to strategy and actions accordingly. Partner with Price and Value teams to innovate holistic price, promotion, and coupon strategies while facilitating management routines to evaluate milestones and key performance metrics. Support the Lead Director in providing regular reporting and insights to senior management, highlighting progress, opportunity areas, and strategic recommendations. Build processes and timelines to ensure cross-functional alignment with Marketing, Merchandising, Supply Chain, Store Operations, and DDAT, establishing clear accountability for initiatives. Track progress and communicate status on a regular basis to internal and external stakeholders, developing tools to foster seamless project and program management.
Required Qualifications
- 5+ years' experience in business strategy, retail or digital customer experience
- 5+ years' experience influencing without authority
- 5+ years' experience demonstrating a keen ability to distill complex ideas into simpler framework and illustrations
- 5+ years' experience demonstrated ability to prioritize and deliver on multiple concurrent initiatives that have significant impact
- Flexible and comfortable with ambiguity and white space
- A passion for retail, customer experience and experience evolution within digital or IT
- Project management experience for product design/customer experience innovation
- Strong interpersonal skills
- Highly motivated and possess vision and enthusiasm
- Capability to complete work and provide positive partnership in fast-paced, multi-project team-oriented environment
- Self-directed requiring little direction
- Leverages a continual improvement mindset to create simplicity and improve the colleague and customer experience
- Strong interpersonal skills as demonstrated by successful collaboration to achieve shared goals
- Strong time management skills, evidenced by experience being accountable to multiple deliverables on staggered deadlines
- Strong personal integrity and judgment, evidenced by a track record of managing highly sensitive or highly visible business matters
- Strong communication skills in both formal and informal writing and speech
- Demonstrated growth mindset and willingness to learn and accept feedback
- Advanced skills in Microsoft Word, Excel, PowerPoint, and Outlook
- Proven track record of high performance
- Regular and reliable attendance
- Bachelor's degree, or equivalent experience
- Travel- Up to 10%, for team-in office collaboration to visit our physical stores to deeply understand how the customer or colleagues experience our loyalty programs, based on needs of the business
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