Manager, Pressure Management Valve Repair & Services
On-siteHouston, Texas, United States
Job Summary
Plan, direct, coordinate, and monitor all Pressure Management Repair operations while overseeing production schedules to meet customer delivery requirements. Review financial statements to improve profitability and implement strategies for the company's financial well-being. Manage staff supervision across the Pressure Management Value Stream, resolve personnel issues, and execute corrective actions for non-conformances in collaboration with Sales and Operations. Ensure safety policies are followed by enforcing PPE availability, supporting supervisor safety initiatives, and tracking training compliance. Report on service levels to identify process improvements and work closely with customers to understand requirements and plan future workload.
Required Qualifications
- Associates Degree in technical or business discipline or equivalent combination of education and experience
- Bachelor's degree
- Working knowledge of Pressure Relief Valve Repair and valve repair Certification Requirements
- Minimum three years supervisory experience in related or similar industry
- Experience with Microsoft Office and other production software
- Strong employee management skills including: providing regular performance feedback, developing subordinates' skills, encouraging growth, cross-training, executing the business
- Strong written and verbal communication skills and the demonstrated ability to communicate and coordinate with a cross section of other employees and customers
- Strong customer service skills including the ability to develop rapport and trust with other employees and customers
- Strong conflict resolution and problem-solving skills
- Strong ability to work in a fast-paced, high work volume environment with set deadlines
Desired Qualifications
- Bachelor's degree highly desirable
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