Manager, Platform Solution Development (Business Analysts)
$118,300–$219,800 year
On-siteAlpharetta, Georgia, United States
Job Summary
Lead the end-to-end solution lifecycle for the shared insurance platform by defining strategy, managing requirements artifacts, and translating complex business needs into scalable solution designs. Establish consistent requirements practices, documentation standards, and traceability while coaching and managing a team of Business Analysts to drive delivery quality and efficiency. Collaborate across product, technology, operations, and support to enable platform modernization and operational initiatives using APIs, data models, and modern architectures. Set clear expectations, navigate cross-functional conflicts, and foster continuous improvement in solution delivery approaches.
Required Qualifications
- 8+ years of experience in business analysis, solution development, product solution leadership, or a related discipline
- Experience developing and executing complex requirements and solution designs across enterprise-scale systems
- Track record of hiring, developing, coaching, and managing people, ideally including Business Analysts
- Bachelor's or Master's degree in a technical subject such as Computer Science or Engineering, or in a business discipline
- MBA or management degree
- Strong understanding of business analysis practices, requirements lifecycle management, solution design, documentation standards, and traceability
- Experience onboarding products, services, and features onto enterprise platforms and translating business needs into scalable solution designs
- Understanding of APIs, integration patterns, data models, XML, JSON, workflow automation, low-code capabilities, and modern platform architectures
- Experience working across monolithic and modernized technology environments
- Ability to use data, KPIs, and structured analysis to guide decisions, identify trends and risks, and improve outcomes
- Strong communication, active listening, stakeholder management, and influencing skills across business and technology audiences
- Ability to navigate conflict constructively, build trust, create alignment, and drive outcomes in cross-functional environments
- Demonstrated ability to set expectations, create accountability, motivate teams, and deliver against goals and performance metrics
- Commitment to continuous improvement, innovation, self-development, and building sustainable high-performing teams
- Three days per week in office
Desired Qualifications
- Master's degree in a technical subject such as Computer Science or Engineering, or in a business discipline, preferred but not required
- MBA or management degree desirable
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