Manager Physician Encounter Strategy Engagement
$100,453–$125,566 year
HybridWashington, District of Columbia, United States or Washington, United States
Job Summary
Develop enterprise-level strategies ensuring clinical documentation and coding accurately reflect care delivery and regulatory expectations across Primary Care, Medical, Surgical, and Acute service lines. Lead clinician outreach, including EMR communications, chart reviews, and targeted interventions, while partnering with physicians, executives, and cross-functional leaders to improve performance. Provide hands-on management for assigned service lines, analyze clinician and team-level data to identify trends, and present scorecards and dashboards to support decision-making. Facilitate recurring meetings with clinical and operational leaders to oversee execution of strategy priorities and ensure compliance with ethical and legal standards. Full-time role with hybrid work model based in Washington, D.C., requiring local commute and occasional travel.
Required Qualifications
- Bachelor's degree
- Degree in a health-related field
- Master's degree
- At least seven years of experience working within a matrixed organization
- Demonstrated success influencing multiple levels of leadership
- At least five years of experience managing complex cross-functional initiatives
- Competing priorities
- Strategic programs
- At least five years of experience in strategic planning
- Stakeholder engagement
- Executive-level communications
- Clinical and/or healthcare experience
- Experience translating organizational strategies into actionable plans
- Measurable deliverables
- Performance improvement initiatives
- Experience using enterprise collaboration tools
- Project management tools
- Reporting tools
- Data visualization tools
- Dashboard tools
- Workflow management tools
- Experience analyzing and interpreting performance data
- Translating complex findings into actionable recommendations
- Proficiency with electronic medical record (EMR) systems
- Excellent computer skills
- Proficiency with the Microsoft Office suite
- Exceptional communication skills
- Stakeholder engagement skills
- Ability to develop and deliver professional, executive level PowerPoint presentations
- Effectively communicate data
- Operational insights
- Strategic recommendations
- Clinical and administrative leadership
- Strong strategic thinking skills
- Analytical problem-solving skills
- Ability to influence diverse clinical audiences
- Operational audiences
- Leadership audiences
- Must be able to commute to Kaiser Permanente medical office buildings throughout Washington, D.C., Maryland, and Virginia, as needed
- Complete occasional business travel
- Candidates must either currently live in or be willing to relocate to the Washington D.C. metropolitan area
- Must provide documentation for the influenza vaccine as a condition of employment
- Must pass a background check
- Must pass a drug screening
Desired Qualifications
- Master's degree
- Clinical and/or healthcare experience
- Experience translating organizational strategies into actionable plans
- Measurable deliverables
- Performance improvement initiatives
- Experience using enterprise collaboration, project management, reporting, data visualization, dashboard, and workflow management tools
- Experience analyzing and interpreting performance data
- Translating complex findings into actionable recommendations
- Proficiency with electronic medical record (EMR) systems
- KP HealthConnect (EPIC)
- Excellent computer skills
- Proficiency with the Microsoft Office suite
- Exceptional communication and stakeholder engagement skills
- Develop and deliver professional, executive level PowerPoint presentations that effectively communicate data, operational insights, and strategic recommendations to clinical and administrative leadership
- Strong strategic thinking and analytical problem-solving skills
- Ability to influence diverse clinical, operational, and leadership audiences
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