Manager, People Shared Services
$129,000–$171,000 year
On-site · Costa Mesa, California, United States
Job Summary
Manager, People Shared Services lead a centralized HR Shared Services function responsible for first-resolution inquiries and core operational processes, stabilize a high-volume environment, and drive strategic transformation into a scalable, AI-enabled shared services model. Responsibilities include recruiting, developing, and retaining a high-performing team; transitioning from transactional work to self-service enablement; assessing and redesigning operating models, workflows, knowledge bases, and performance metrics; partnering with COEs; optimizing platforms for automation; designing KPI programs and dashboards; and improving end-to-end internal customer experiences. Requires strong communication, analytical skills, process improvement expertise, and proficiency with shared services tools (e.g., Jira, Workday). Must be a U.S. Person. Located in Costa Mesa, California (on-site). Anduril emphasizes operating in a fast-paced, high-impact defense technology environment with a focus on efficiency, compliance, and organizational agility.
Required Qualifications
- 5+ years of progressive leadership experience in a shared services or operational environment, including managing a team
- People management and team leadership experience, with a track record of talent development
- Demonstrated expertise in process improvement methodologies and leading change management initiatives within a service delivery context
- Ability to manage and prioritize a heavy workload in a fast-paced, dynamic environment with evolving deadlines
- Strong analytical skills with the ability to interpret complex data, identify trends, and derive actionable insights for operational improvement
- Exceptional verbal and written communication skills, with a strong aptitude for problem-solving and influencing stakeholders
- Meticulous attention to detail and strong internal customer acumen
- A proactive leader who anticipates risks and implements preemptive solutions within the shared services framework
- A role model in solutions-oriented thinking, fostering innovation and collaboration within the team and across functions
- Proficiency in shared services platforms (e.g., Jira, Workday, etc.) and analytics tools
- Must be a U.S. Person due to required access to U.S. export controlled information or facilities
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