Manager, Patient Access & Pre-Access- ER

Manager of Patient Access at an on-site hospital site; responsible for planning, developing, organizing, and managing the Patient Access department and ensuring performance and effectiveness of admitting, registration, and financial services. Leads coaching and development of staff, implements short- and long-term plans to improve customer service and collect quality information, and collaborates with the Director of Patient Access to align processes with Ensemble Health Partners policies. Develops staffing, prepares monthly reports, coordinates staff schedules, analyzes performance data to meet organizational goals, and works with internal/external customers and ancillary departments to achieve revenue cycle objectives. Requires CRCR and CHAM certifications, Bachelor’s Degree or equivalent experience in healthcare management, and 2–3 years of healthcare management experience; on-site role with emphasis on leadership, process improvement, AI-driven staff optimization, and regulatory compliance.