Manager - Patient Access (Olney)

Manage daily Patient Admitting, ED Registration, and ambulatory clinic activities to ensure high-quality customer service and improve revenue cycle activities for coding, billing, and documentation. Assure accurate data collection, streamline financial clearance functions, and establish standards for reducing registration errors while maintaining compliance with regulatory and third-party payer guidelines. Review staff schedules, train and develop team members for cross-training, and coordinate activities across assigned facilities to address patient dissatisfaction issues. Monitor ongoing performance through the development and distribution of metrics, participate on committees, and implement compliant policies for all Carle Richland Memorial locations.