Manager
$65,000–$75,000 year
On-site · Newark, New Jersey, United States
Job Summary
OTG Manager to lead day-to-day operations across OTG concepts (retail, QSR, full-service) ensuring high-energy service and exceptional guest experiences. Responsibilities include overseeing scheduling and staffing, delivering onboarding and training plans for Crewmembers, fostering a positive and respectful workplace, and driving safety, quality, and policy compliance. The role requires 3-5 years of management in hospitality or retail, strong communication, and proficiency with Microsoft Suite, with flexibility for varied shifts. Strong focus on audits (Coyle + NSF) and corrective action, plus adherence to the Crewmember Handbook and CBA for consistency across teams.
Required Qualifications
- 3-5 years in management (hospitality or retail)
- Stellar communication skills
- Fluency with Microsoft Suite
- Flexibility with early mornings, nights, weekends, holidays
- Ability to lead onboarding and training
- Experience ensuring safety and compliance with policies and audits
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