Manager, Organizational Resilience
On-siteToronto, Ontario, Canada or Vancouver, British Columbia, Canada
Job Summary
Develop and maintain comprehensive Crisis Management and Business Continuity Plans, including leading tabletop exercises and updating procedures. Lead the implementation of a robust Third-Party Risk Management framework, focusing on identifying, assessing, and mitigating risks across third-party relationships. Prioritize and oversee the management of top organizational resilience risks, ensuring adequate controls and mitigation strategies are in place. Create and update organizational resilience policies while mentoring senior stakeholders on risk assessments and providing subject matter expertise. Lead the development of risk management training and draft quarterly senior management and Board reports, organizing participation in the Business Continuity Committee. Present risk assessments and strategic insights to senior leaders to support informed decision-making.
Required Qualifications
- 5-7 years of specialized/relevant enterprise and/or operational risk management experience
- experience in the financial services industry
- 3+ years in a related role leading crisis management and third-party risk management initiatives across a complex, matrix organization
- Proven experience in leading a crisis management program
- experience in risk identification
- experience in risk analysis
- experience in risk treatment
- experience in implementation of risk management strategies
- Strong team player with critical thinking skills and decision-making abilities
- Exceptional relationship building skills
- ability to work effectively with and influence people at all levels in an organization
- Proven ability to create alliances and gain commitment and support for desired objectives
- Advanced Power Point and Excel skills
- Excellent verbal and written communication skills
- presentation skills
- inter-personal skills
- Fluent communication skills in English
Desired Qualifications
- Canadian Risk Management (CRM) designation
- RIMS-Certified Risk Management Professional certification or similar
- Crisis Management or Business Continuity Certification (ABCP, CBCP)
- bilingual skills in French
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