Manager Ops Data Analytics
$75,000–$85,800 year
Remote · United States
Job Summary
Manager, Ops Data Analytics and Reporting leads the development and oversight of data analysis, visualizations, evaluations, and reporting to optimize staffing insights and operational performance in healthcare MSP environments. Focused on improving data infrastructure, refining analytics models, and guiding decision-making through real-time dashboards, scorecards, and ad-hoc analyses. Collaborates with client executives, internal leadership, cross-functional teams, and vendor partners to align analytics with business objectives, develop data SOPs, and drive scalable, actionable insights across the organization.
Required Qualifications
- High school diploma or equivalent
- 3 years of data analysis, reporting, and data visualization experience
- Advanced proficiency in data analysis tools and visualization tools, such as DOMO, Tableau, or similar Qlik BI tools
- Prior experience with AirTable, VNDLY, B4Health, monday.com or similar tools
- Thorough understanding of Healthcare terminology, Managed Services Provider (MSP) programs and Vendor Management (VMS) systems
- Proven success delivering and presenting analytical solutions and insights to external stakeholders
- Extreme attention to detail
- Ability to juggle multiple tasks/priorities with competing interests without losing efficiency
- Familiarity with ticketing support systems (i.e., Happy Fox or similar)
- Demonstrated ability to work collaboratively in a fast-paced, dynamic environment, with a high level of attention to detail and accuracy
- Excellent communication skills, with the ability to effectively present data findings and insights to diverse audiences, including executive leaders, client stakeholders, and peers
- Proficient with Microsoft Office Word, Excel, Outlook, and PowerPoint
- Ability to mentor and develop others
- Will accept any suitable combination of education, training, or experience
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