Manager, Operations Program Management
On-siteFremont, California, United States
Job Summary
Lead a team of Operations Program Managers supporting strategic data center infrastructure customers by driving execution from customer demand through manufacturing, fulfillment, and shipment. Serve as the senior operational point of contact for assigned accounts, leading reviews, escalation discussions, and ensuring clear communication of status, risks, and delivery commitments. Oversee program execution across Manufacturing, Supply Chain, Planning, Engineering, Quality, and Sales Operations while owning forecast, purchase order, and shipment schedule processes. Drive root cause analysis for recurring challenges and implement corrective actions to maintain customer confidence. Monitor key performance indicators and establish reporting mechanisms to improve visibility and operational excellence.
Required Qualifications
- Bachelor's degree in Engineering, Operations Management, Supply Chain, Industrial Engineering, Manufacturing Engineering, Business, or related field
- 5+ years of experience in Manufacturing Operations, Program Management, Supply Chain, Operations Management, or related disciplines
- 2+ years of experience leading teams or managing direct reports
- Strong understanding of manufacturing operations, production planning, supply chain processes, and fulfillment operations
- Experience leading cross-functional teams and driving execution across multiple organizations
- Excellent verbal, written, and executive-level communication skills
- Strong analytical and problem-solving capabilities
- Ability to manage multiple priorities and operate effectively under pressure
Desired Qualifications
- Bachelor's or Master's degree in Engineering or Management
- Experience in server, rack, data center, electronics, or high-volume manufacturing environments
- Experience supporting hyperscale cloud or enterprise customers
- Knowledge of forecasting, capacity planning, production scheduling, and logistics operations
- Lean Manufacturing, Six Sigma, PMP, or related certifications
- Experience developing operational dashboards, KPIs, and business reporting mechanisms
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.