Manager, Operations
On-sitePort Saint Lucie, Florida, United States
Job Summary
Oversee daily service operations by directing technicians, conducting ride-alongs, and inspecting work quality to ensure safe, compliant, and efficient route execution. Manage operational performance through production targets, inventory control, cost management, and accurate payroll oversight while resolving escalated customer issues within 48 hours. Support sales team targets, recruit and train service professionals, and maintain fleet readiness with zero preventable safety incidents. Ensure strict adherence to state, federal, and company policies across all workflows. This role accelerates revenue capture and drives scalability for high-volume field-based pest control operations.
Required Qualifications
- High School diploma or equivalent with 5 years of proven driving experience
- Minimum of 5 years' experience in service industry or service management
- Ability to pass a seven-year criminal background check, substance abuse testing, and three-year motor vehicle report
Desired Qualifications
- General Household Pest and Rodent Control License or Pest Control Operator Certification
- Experience in multi-state, high-growth, or field-based environments
- Advanced knowledge of pest control industry practices, safety, and compliance
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