Manager, Operations and Administration
$83,560–$139,264 year
On-siteMississauga, Ontario, Canada
Job Summary
Lead operational and administrative leadership for the Office of the Vice-Principal Academic and Dean, overseeing day-to-day functions for five portfolios and ten administrative units. Manage confidential matters in human resources, labour relations, financial administration, governance, and executive operations while providing direction to administrative staff. Oversee key functions including onboarding, facilities management, records management, health and safety, and financial administration of multiple operating budgets. Coordinate broad initiatives, projects, governance activities, awards programs, and high-profile events, ensuring effective flow of information through digital platforms and public-facing websites. Collaborate with senior academic leaders and stakeholders to support informed decision-making through analysis and strategic recommendations.
Required Qualifications
- University degree or an equivalent combination of education and experience
- Minimum five (6) years' experience in administration and/or event/project coordination support
- Experience coordinating complex and multi-stakeholder event/projects including planning, production and management of large and small high profile events for diverse and distinguished guests
- Experience conducting research, producing detailed and comprehensive reports from a large volume of information and presenting on the research
- Demonstrated excellent writing, editing, and communication skills
- Superior organizational skills in planning, events/project management and task coordination with a demonstrated high level of attention to detail
- Strong analytical, and problem solving skills
- Excellent presentation, intercultural, and interpersonal skills
- Ability to maintain strict confidentiality
- Demonstrated ability to track, manage and compile information and data
- Proficiency in AMS
- Proficiency in Drupal
- Ability to work under pressure
- High degree of acuity and judgment
- Ability to deal with senior University officers in a manner which facilitates cooperation and consensus building
- Ability to work independently with a high degree of initiative, discretion, and tact
- Flexibility and problem-solving orientation
- Strong leadership capabilities
- Evidence of commitment to equity, diversity, inclusion and the promotion of a respectful and collegial learning and working environment
Desired Qualifications
- Experience in a University setting
- Knowledge of university policies and procedures
- Understanding of the University's organizational structure, including its governance
- Experience with the University
- Experience reconciling month end reports
- Experience overseeing digital and public-facing communications, including the strategic management of websites and related content
- Experience administrating awards through ServiceNow
- Experience managing unionized staff
- Experience with higher education sector and public sector administration
- Experience using AMS
- Advanced computer skills in Microsoft Office (must be able to set up templates in Word and Excel, and prepare sophisticated PowerPoint presentations)
- Familiarity with Acrobat and other Adobe software
- Capable of setting up and organizing shared drives
- Scheduling software
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