Manager on Duty (Part-time)
On-siteCrozet, Virginia, United States
Job Summary
Conduct daily walkthroughs of the entire club every 90 minutes to ensure operations run smoothly and standards are met. Monitor the fitness floor by re-racking weights, enforcing etiquette, and engaging with members. Answer walkie-talkie alerts immediately to manage emergencies like power outages or fire alarms. Fill in for missing team members across departments, assist with lifeguarding checks, and manage group exercise classes. Submit repair requests, file incident reports, and send end-of-day MOD reports. Serve prospective members with tours when sales staff are unavailable. Maintain safety and cleanliness while enforcing capacity limits and delivering Five*Star service.
Required Qualifications
- Leadership chops
- Ability to coach, motivate, and keep cool under pressure
- Friendly, proactive attitude
- Readiness to help at a moment's notice
- Experience in hospitality, fitness, or fast-paced service roles
- Excellent communication skills
- Calm and confident demeanor
- Strong attention to detail
- CPR/First Aid certification or willingness to get certified within 90 days
- Comfort with standing, walking, and moving throughout an entire shift
- Availability for early morning, evening, and weekend shifts
- Age of at least 18 years
- Ability to lift up to 75 lbs safely
- Ability to be on feet for extended periods
- Positive attitude
- Reliability
- Good vibes
- Honesty and ethics
- Problem-solving attitude
- Ability to juggle multiple tasks
- Ability to deliver outstanding service to members and guests following acac's Five*Star principles
Desired Qualifications
- Bonus points for experience in hospitality, fitness, or fast-paced service roles
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