Manager on Duty (MOD)
On-siteMeridian, Idaho, United States or Meridian, Mississippi, United States
Job Summary
Oversee gym operations by assisting the General Manager and Assistant General Managers in training front desk and trainer staff, scheduling shifts, and supervising daily activities. Handle front desk duties including answering phones, checking members in, processing new sign-ups, taking tours, and facilitating member requests. Execute sales tasks such as making phone calls to prospective members and maintain a welcoming atmosphere while ensuring staff adheres to customer service guidelines. Provide backup support for absent staff and manage facility cleanliness, supply ordering, and statistical reporting. Rotate weekends with Assistant General Managers, requiring availability for both weekdays and weekends.
Required Qualifications
- Superior customer service skills, preferably in the fitness industry
- Solid supervisory, diplomacy and listening skills
- Basic computer proficiency (Microsoft Suite)
- Hard working, enthusiastic and energetic
- Strong problem resolution skills
- High school diploma/GED equivalent required
- Must be 18 years of age or older
- Continual standing and walking during shift
- Continual talking in person or on the phone during shift
- Must be able to occasionally lift up to 50 lbs
- Will occasionally encounter toxic chemicals during shift
Desired Qualifications
- Current CPR Certification preferred
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