Manager of Software Engineering - Encompass Administrator

Manager of Software Engineering at JPMorganChase leads multiple software engineering teams within the Consumer & Community Banking division to guide mortgage-operations-focused initiatives. Responsible for day-to-day implementation activities, ensuring compliance with business requirements and tactical best practices, and providing direction, oversight, and coaching for a team ranging from entry-level to mid-level engineers. Key duties include designing and maintaining Encompass LOS configurations and integrations, developing custom input forms, business rules, and loan programs to streamline lending workflows, supporting system upgrades and change management with minimal release disruption, driving collaboration across teams and stakeholders, managing resources and budget, and promoting diversity and inclusion within the team. The role requires formal software engineering training or certification and substantial hands-on and leadership experience with Encompass, APIs, CI/CD, and cloud-native technologies, with a strong emphasis on mentoring, governance, and operational efficiency.