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Eversource6 days ago

Manager of Payments, Print, and Vendor Management (Hybrid Schedule)

$141,530–$157,260 year

Hybrid · Manchester, New Hampshire, United States or Westwood, Massachusetts, United States

Type
Full Time
Level
Senior Level
Education
Bachelors Degree
Company size
Enterprise

Job Summary

Manager of Payments and Print responsible for managing bill and correspondence printing and customer payment processing across Eversource operating companies, vendor performance and relationships, budget development and monitoring, and ensuring regulatory compliance and SLAs. Leads vendor negotiations, RFP activities, contract management, and process improvements to optimize payments, print operations, postage strategy, and customer experience. Requires extensive experience in payments, print, budgeting, vendor management, and cross-functional leadership; offers a hybrid work schedule with required in-office presence.

Required Qualifications

  • Bachelor's degree in business administration, management, finance, accounting, statistics, economics, or related discipline, or equivalent work experience
  • MBA is preferred
  • Ten (10) plus years of experience in payments, print, billing, or customer service
  • Two (2) plus years of experience managing or supervising teams engaged in customer care functions or related activities
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$142k – $157k / yr

Manager of Payments, Print, and Vendor Management (Hybrid Schedule) · Eversource

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