Manager of Learning Technology
$105,759–$141,561 year
HybridSeattle, Washington, United States or California, United States
Job Summary
Develop and execute a comprehensive learning technology strategy and multi-year roadmap aligned with organizational priorities, caregiver needs, and business objectives. Serve as the product owner for the learning technology ecosystem, overseeing technology evaluation, selection, implementation, optimization, and lifecycle management while continuously assessing emerging technologies and vendor roadmaps. Lead and coach the Learning Technology team by establishing clear goals, managing capacity, and fostering a culture of collaboration and continuous improvement. Build lasting partnerships with internal stakeholders and external vendors to drive process improvements and support adoption of learning technology solutions. Oversee the design and governance of learning platforms, content management systems, and enterprise applications to ensure a scalable ecosystem. Define and monitor key performance indicators and analyze data to deliver actionable insights and strategic recommendations to executive leadership. Manage complex, cross-functional initiatives involving content, data, user experience, systems integration, and change management.
Required Qualifications
- 5+ years of experience in technology product development, including stakeholder requirements analysis, business needs translation, learning technology solution design and implementation, system integrations, vendor management, product roadmap development and technology lifecycle planning
- 3+ years' experience of management experience including leading teams, coaching, mentoring and developing high-performing teams as well as managing competing priorities and projects effectively
- leading cross-functional initiatives involving business, technology, data and operational stakeholders
- Demonstrated with Agile delivery methodologies for backlogs, sprint planning and iterative product development and expertise in program planning, prioritization, execution and cross-functional team leadership
- Proven ability to facilitate collaboration and drive solutions to complex, multi-disciplinary business and technology challenges
- Advanced analytical skills with the ability to interpret data, generate actionable insights, measure operational effectiveness and proactively identify and mitigate risks
- Exeptional communication and visual presentation skills, including the development and delivery of executive-level reports, dashboards, scorecards and presentations
- Must be able to perform tasks that may require prolonged periods of sitting or standing, with or without reasonable accommodation
- In-Office Requirements: This role requires up to 10% presence at our Downtown Seattle headquarters
- Standard business hours Monday–Friday, 8:30 a.m.–5:00 p.m.
Desired Qualifications
- Experience with Learning Management Systems(LMS) administration
- Experience in creating a new team or growing an existing team
- Proficiency with web authoring and LMS technologies, such as Docebo
- Aptitude for learning new software applications and technologies
- Fluency in standard program and project management tools (e.g., Excel, Visio, Smartsheet, Trello)
- Non-profit experience or education sector experience
- Training program implementation experience
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