Manager of Facilities & Operations

Job Summary

Required Qualifications

• •High School or GED
• •3+ years' experience in Facilities Management of campus style, stadium or large multi-unit venue
• •Ability to perform basic maintenance tasks when necessary (e.g., minor repairs, troubleshooting issues before escalation, performing safety resets, assisting contractors)
• •Strong working knowledge of HVAC systems, electrical distribution, BAS controls, plumbing, fire/life safety equipment, and general building operations
• •Ability to triage and assess facility issues, determine urgency, and assign work appropriately with contractors or internal resources
• •Skilled in supporting day-to-day operational needs, event preparations, and emergency calls outside normal hours
• •Proven ability to assign, direct, and oversee contractor activities across all building systems and services
• •Experience writing scopes of work, validating quotes, and ensuring contract compliance with safety, quality, and performance standards
• •Ability to inspect vendor work, provide feedback, escalate performance issues, and assist contractors by ensuring access, documentation, and coordination
• •Skilled in prioritizing tasks while coordinating multiple vendors during events, turnovers, and simultaneous projects
• •Skilled in providing guidance, oversight, and support to part-time staff, event staff, or other facility personnel
• •Strong leadership through influence—ensuring accountability among contractors despite minimal in-house maintenance labor
• •Ability to adapt workload, assign resources efficiently, and assist with tasks when needed to maintain schedule and service levels
• •Experience preparing a performance center and stadium for rehearsals, performances, training sessions, and large events
• •Ability to assign and assist with event-related tasks (e.g., equipment checks, setup coordination, system verifications)
• •Skilled in assisting or leading during event nights, ensuring systems perform properly and issues are resolved quickly
• •Skilled in coordinating contractors during event windows and ensuring building systems remain operational under peak loads
• •Ability to manage small to mid-sized projects independently and assist the Director of Facilities on large capital projects
• •Skilled in scheduling vendor work, coordinating shutdowns, tracking progress, and validating punch list completion
• •Ability to update the Director regularly on project status, risks, and field changes
• •Working knowledge of AHJ requirements, building codes, NFPA standards, OSHA, and environmental compliance
• •Ability to conduct and document required inspections, coordinate with vendors completing regulatory work, and assist in compliance reporting
• •Ability to implement and enforce site safety protocols for all visiting contractors
• •Working knowledge of sustainability initiatives such as LEED certification, ISO, and TRUE
• •Strong ability to communicate technical issues and facility needs clearly to the Director, vendors, and event staff
• •Able to train or guide junior facility team members (if any) and ensure consistent procedures are followed
• •Skilled in writing reports, creating maintenance summaries, and relaying critical information between shifts or departments
• •Demonstrated ability to work independently while also knowing when to involve the Director of Facilities, or other members of the larger Operations department
• •Strong judgment in prioritizing critical repairs, vendor dispatch, and event-related needs
• •Ability to lead through coordination, influence, and professionalism, especially when dealing with external providers
• •Assist in the development and management of standard operations procedures (SOP) and general documented guidelines for cross-functional process improvements
• •Lift 50 lbs. daily
• •Work in extreme weather conditions
• •Flexible work schedule due to events, or games

Desired Qualifications

• •Ability to acquire or produce and maintain a valid driver's license and meet company vehicle driving standards
• •Certifications: Forklift, aerial lift, OSHA experience