Manager of Emergency Services
$80,000–$90,000 year
On-site · Bennington, Vermont, United States
Job Summary
The Emergency Services Manager provides day-to-day administrative and operational management for UCS mental health and substance use crisis services, including supervision of Emergency Clinicians, coordination of daily ES and ICSS programming, staff scheduling, workflow oversight, documentation and billing compliance, and liaison with community partners. The role blends primarily administrative/operational duties with up to ~25% direct clinical services (crisis assessment, brief intervention, triage, and support for high-risk presentations). Responsibilities include ensuring staff follow policy/regulatory guidelines (DMH, DAIL, Mental Health Provider Manual), supervising clinicians, and coordinating with Battelle House Manager and police liaison/peer support teams to maintain continuity of care. This position requires Master’s-level clinical expertise, Vermont licensure, and a valid driver’s license.
Required Qualifications
- Master’s Degree in Social work, Psychology, Counseling, Rehabilitation Counseling, or related field required.
- Three years of experience in related crisis, mental health, substance use, emergency services, or community mental health preferred.
- Prior supervisory, lead clinician, program coordination, or team management experience preferred.
- Experience with crisis assessment, emergency mental health systems, involuntary treatment processes, documentation standards, and community partner coordination preferred.
- Licensure in Vermont as a Social Worker, Psychologist, Mental Health Counselor, or other qualified Mental Health Professional certification required.
- Qualified Mental Health Professional certification must be obtained within 1 year of start date, if not already obtained.
- Valid driver’s license and auto insurance.
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