Manager of Ecommerce
On-siteBlue Ash, Ohio, United States
Job Summary
Drive key performance indicators to ensure the Ecommerce business meets revenue, conversion, and traffic targets. Own the platform roadmap and technical backlog, managing enhancements, integrations, and vendor work from requirements through go-live to ensure a seamless shopping experience. Lead cross-functional projects from scoping to go-live, partnering with Marketing to support digital campaigns and channel initiatives. Analyze site engagement and funnel data to identify barriers, prioritizing platform and UX improvements with Merchandising. Manage relationships with technology vendors and agencies, including SLAs and issue resolution, while collaborating with Supply Chain to optimize order processing best practices.
Required Qualifications
- Bachelor's degree in Marketing, Business, Accounting/Finance, or Supply Chain
- 4-6 years of relevant work experience in a Project Management, Marketing, Merchandising, or Ecommerce role
- Strong administrative, organizational, and problem-solving skills
- Excellent communication, sales, and customer service skills
- The ability to multitask, work in a fast-paced environment, and meet deadlines
- The ability to do the work, as well as drive strategy behind it
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