Manager of Business Systems and Data
On-siteTroy, Michigan, United States
Job Summary
Own the day-to-day health and data flow of integrations connecting Salesforce, iClassPro, marketing data warehouse, GA4, and call tracking. Catch breaks early and resolve issues to prevent data quality degradation while translating operational, marketing, and financial requirements into system updates, reports, or vendor tasks. Act as the primary contact for technology vendors, clearly defining data and integration requirements to keep projects on track. Maintain and expand reporting across Salesforce, iClassPro, and BigQuery/dbt to support campaign attribution, lead quality, and key business metrics. This role requires six to ten years of experience in business systems, marketing, or revenue operations with hands-on SQL knowledge and a security-conscious mindset. The Manager of Business Systems and Data reports to the Chief Operating Officer and works alongside executive leadership and a fractional CTO. Flexible work from home options are available.
Required Qualifications
- Six to ten years of experience in business systems, marketing or revenue operations, data, or analytics.
- Experience owning integrations between SaaS platforms.
- Working SQL knowledge and comfort operating in a data warehouse environment.
- Hands-on experience with a CRM
- Ability to build, review, and validate reports
- Strong vendor-management and coordination instincts
- Ability to communicate effectively with both technical and non-technical stakeholders across operations, marketing, and finance
- Strong documentation discipline
- A security-conscious mindset when working with customer and company data
Desired Qualifications
- BigQuery and dbt experience
- Salesforce experience
- Experience in a franchise, multi-unit, or multi-location business
- Familiarity with marketing analytics platforms such as GA4 and GTM
- Experience with call tracking and marketing automation platforms, including Act-On or similar tools
- Experience working alongside a fractional or part-time technical leader
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.