Manager of Business Operations

Oversee daily team workload and workflow while ensuring performance thresholds and operational efficiency are consistently met. Address personnel-related issues with constructive feedback, collaborate on measurable goals aligned with organizational objectives, and provide strategic recommendations for optimizing business processes. Manage product roadmap development for EagleFang and Salesforce Teams, ensuring clear communication of Sprint and Feature details to the Operations Management Team. Proactively resolve issues to maintain operational continuity and keep all Business Operations documentation accurate and compliant.