Manager of Business Operations
HybridFenton, Missouri, United States
Job Summary
Oversee daily team workload and workflow, ensuring performance thresholds are met and operational efficiency is maintained. Address personnel-related issues with constructive feedback, collaborate on measurable goals aligned with organizational objectives, and provide strategic recommendations for optimizing business processes. Manage product roadmap development through the portfolio process, communicate Sprint and Feature details to the Operations Management Team, and ensure accurate documentation compliance. Proactively resolve issues to maintain operational continuity across Salesforce and EagleFang integrations. This role supports the mission to Share Christ and Love People within a hybrid work environment.
Required Qualifications
- 3+ years of work-related experience
- Bachelor's Degree or equivalent years of experience
Desired Qualifications
- Knowledge of the business integrations with Salesforce, NICE cxOne & Aperta, Intelemedia preferred
- Knowledge of Visio preferred
- Knowledge of Software Development Life Cycle
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