Manager - Northeast Region
$90,000–$90,000 year
HybridCherry Hill, New Jersey, United States
Job Summary
Oversee operational performance and business support for a high-volume, complex sales region, ensuring accuracy, timeliness, and quality across all Sales Administration activities. Lead a cross-functional team through coaching, performance management, and succession planning while driving process improvement initiatives and system implementations to enhance efficiency and compliance. Serve as a strategic partner to Sales Leadership and a senior escalation point for complex operational, financial, and organizational issues, evaluating risks and developing solutions with significant business impact. Monitor key performance metrics to improve operational and financial results, acting as a trusted advisor on organizational change and special projects. Requires 7+ years in Sales Administration or related functions with 3+ years of leadership experience.
Required Qualifications
- Bachelor's degree
- 7+ years of progressively responsible experience in Sales Administration, Customer Service, Operations, or related business functions
- Minimum 3 years of leadership experience with demonstrated success managing complex operational environments
- Demonstrated ability to manage high-volume workloads while maintaining accuracy, service, compliance, and business performance
- Strong business acumen with the ability to evaluate operational, financial, customer, and organizational impacts of business decisions and make sound recommendations
- Demonstrated ability to independently resolve complex operational, customer, financial, and organizational issues using sound judgment and critical thinking
- Excellent analytical, organizational, communication, and problem-solving skills
- Strong proficiency in Microsoft Office Suite and applicable business systems
Desired Qualifications
- Bachelor's degree in Business, Management, or related field
- Proven ability to lead cross-functional projects and influence outcomes across multiple stakeholder groups
- Demonstrated success mentoring and developing team members
- Experience leading process improvement, system implementation, organizational change, or strategic business initiatives
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